Shipping policy

We ship across Nigeria, for international delivery please contact our customer support.

Delivery Timeline

Delivery within Lagos typically takes 1-2 business days, extreme locations may take an additional day.

Interstate delivery takes 3-6 business days after order is shipped. You receive a tracking number after your order is dispatched.

While we aim to deliver within the specified timeframe, unforeseen events (e.g. Rain, protests, or other disruptions) may cause delays.

We appreciate your patience and understanding in such situations.

Order processing time

Standard orders: Processed in 1 business day

Orders placed on weekends or public holidays: Processed next business day

Lost or Damaged orders

Shade April takes care in packaging all your orders to minimise the risk of damage in transit. However, if your order arrives damaged or does not arrive at all, please follow the steps below:

If your order arrives damaged:

On +234 808 302 9979 or email support@shadeaprileyewear.com with your order number and clear photos of the damage.

If your order appears lost in transit:

Email support@shadeaprileyewear.com with your order number and tracking details.

We will investigate with our logistics partner and provide an update within 2 business days.

If the order is confirmed lost, we will arrange a replacement or full refund.

Shade April is not liable for orders delayed or lost due to incorrect addresses or details.

Shipping enquiries

For all shipping enquiries, tracking issues, or delivery concerns, please contact our team:

Email: support@shadeaprileyewear.com
WhatsApp/Call: +234 808 302 9979
Hours: Monday – Saturday, 10 am – 5 pm (WAT)